At Cape Cod Massage, we are committed as always, to creating a positive environment of love, health & wellness for our clients & staff.
To that end, we have limited Online Scheduling during this Soft Opening period so that we may reschedule appointments for clients whom have been waiting since the onset of the COVID-19 Crisis.
COVID-19 Related Policies
In light of the COVID-19 Pandemic, we ask for your adherence to the following policy:
I understand that the novel Coronavirus has been declared a global pandemic & further understand the highly contagious nature of COVID-19.
Being the responsible party for my health, I agree to refrain from scheduling or cancel my appointment if:
~ I have had a fever in the last 24 hours
~If I am currently or recently experienced respiratory or flu symptoms, sore throat, or shortness of breath
~If I am currently or recently experienced chills, new loss of taste/smell or new rashes/lesions
~Been in contact with anyone in the last 14 days who have been diagnosed with COVID-19 or coronavirus-type symptoms
Our Rescheduling / Cancellation Policy
We understand that sometimes the need to reschedule your session within 24 of your reserved appointment time is unavoidable. However, last minute changes make it difficult for us to fill your time slot with a client waiting on our cancellation list. This results in a loss of time and revenue and is financially damaging to our business.
We ask for your consideration in the following policy:
I understand that when an appointment is made, the session time is reserved just for me.
If I am unable to provide more than 24 hours notice, I am aware that:
~ A cancellation made with less than 24 hours notice will be charged half the service fee
~ A cancellation made with less than 12 hours notice will be charged the full service fee
~ All no shows will be charged the full service fee